Customers say
Customers find the installation of the sim card easy. They mention it’s straightforward and plug-and-play. Some also like the coverage. However, some customers dislike the customer support. Opinions are mixed on functionality, value for money, connectivity, internet speed, and data quality.
20GB of Internet in Europe on 4G networks – Data tethering and use in hotspots allowed
2 hours and 1000 texts from Europe to worldwide
Triple cut SIM card (standard/micro/nano). No activation, easy to use. Work on any unlocked device
Covers 30 countries in Europe: Andorra, Azores, Aland islands, Germany, Austria, Balearic islands, Belgium, Canary islands , Cyprus, Corfu, Crete, the Cyclades, Croatia, Denmark, Spain, Estonia, Finland, France mainland, Gibraltar, Greece, Guernsey, Hungary, Ireland, Iceland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Norway, Netherlands, Poland, Portugal, Czech Republic, Rhodes, Romania, United Kingdom, Sardinia, Sicily, Slovakia, Switzerland, Sweden
Jakob Banks –
Plug and play.
I bought one of these for myself and one for my wife for a 10 day trip to the UK, France, and Italy. We needed the data for maps, WhatsApp, and general web browsing. The card was truly plug and play. I installed them when we landed at Heathrow and they worked right away. I set the data to allow roaming, as instructed, and it worked in all three countries with very few issues. The only times I had any connectivity issues was one morning at Disneyland Paris and one afternoon in Rome. Both times I was in a huge crown of people and I think maybe the cell towers were at capacity. All I had to do was restart my phone and then it started working again. If you want to use iMessage with this SIM card you have to add the provided French (+33) phone number to your âsend & receiveâ in the iMessage settings. I did not iMessage anyone from back home from this number to prevent them from incurring international fees, but I did have to use it for some reservations in Europe since my US phone number was off while I was abroad. The data of the SIM card allowed me to just use WhatsApp to stay in touch with family and friends from back home. The price was a bit more than what can be had at a local shop once you land, and there are some E SIM options available as well, but the ease of use was worth the few extra dollars to me. My brother in law, who was traveling with me, used an ESim and he had a hard time getting it set up and had issues with it through out our journey as we changed from country to country. Did not seem to be worth the hassle. This is easy, it works, and it was pretty reliable.
LeslieD –
Super easy and it totally worked great!
I read all the reviews before choosing this SIM card and it worked perfectly. I just turned off my phone, changed out the sim card, taped the old sim card (with a tiny piece of painter’s tape) to the back of my phone, put it back in the case and when we landed I turned on the phone again. Everything worked perfectly. Got the service provider, plenty of data – they threw in a bunch of extra data but I never needed it. I used this for maps the whole trip and also texted friends, called people, used the internet, everything – worked like a charm. I loved using the Citymapper app in London and being able to leave it on to check the stops on the subway or bus. My biggest challenge was my phone battery, and that’s saying something because it lasts two days at home. This thing is great! Get it : )
David –
Not wortht the headach
I bought this card for a 40 day trip to Europe traveling through Sweden, Norway and Denmark. Your time (days of usage) start the day you install the card and turn on your phone. About 3 days before leaving the US I thought I would install the card and get the account set-up so I would not have issues when I arrived in Europe. Doing this, I understood it will start eating into my time, but I figured for the price to “TOP OFF” the card and time I would be there it was worth it. I am glad I did since the company would not recognize the card in the set-up phase. I installed the card and tried to register it with the Orange Company online. 1, I couldn’t set up an account and 2, Once I got an account set up, the card would not initialized. The only way to communicate with the company is through Email help. I finally email asking for help and 2 days later got a reply. I am now 1 day before leaving on my trip. Spending most of that day trying to get everything to work, I finally got the phone working. I couldn’t test the phone because you can’t send or receive text or calls from the US. So, now my time is ticking off and still not sure the phone is going to work.
I get to Europe and the phone did work. It worked well for sending text and using the internet. EXCEPT FOR ONE THING. EVERYTIME YOU OPEN, USE, OR CHANGE AN APP YOU GET HIT WITH POP ADVERTISING! EACH TEXT YOU SEND, BEFORE YOU CAN REPLAY THEREâS A POP-UP, READING A TEXT, POP-UP, USING GOOGLE, USING MAPS, USING ANYTHING, NONE STOP POP UP ADVERTISING!
I kept getting notices from Orange (in French) that my card was out of everything; It’s wasn’t! Again, email to the company. Two days later I get a reply telling me it’s part of their plan to sell additional plans. This is a HUGE pain in the @#$.
Finally, I am getting what I know is close to the end of my days in the plan and I need to top off my card. This has to be done on the phone. Should be straight forward, log on, buy additional days, continue life. NOT WITH ORANGE! First, I am back to squire one. They tell me I don’t have an account and my email is not a valid email. 2 days later, that gets taken care of. Now, I am past the days for my card, so the phone doesn’t work, EXCEPT FOR THE ADVERTISEMENT! I am getting advertisement about every 5 minutes; including notices from Orange to TOP OFF my card. Will, I would if I could but since I don’t have an account (according to Orange) I can’t. Now I am back to sending emails to Orange. I get the account set up AGAIN and now have several options for TOPPING OFF my card. There is a plan for a 60 day unlimited talk, text and 60 GB data for $35 US dollars. Looks like the best plan. WOW BUYER BEWARE. In the write up on what this plan offers, is the EXACTLY same as the holiday card but with more time, talk, text, GB. So, I buy this option. Now it took a day to it “reactivate” the phone. WOOOOO there Europen traveler, not so fast. Now, I can SEND a text but can not receive one. I can receive a call but can’t call the USA. Back to the TECT help.
TECT help can’t help me because the card I bought was from Amazon and not directly from them, so âI have to contact Amazonâ. Now keep in mind it takes at LEAST one day to get a reply from this company. Going back and forth with Orange âHELPâ, 7 days later, they tell me I have to contact ORANGE directly because they are a 3rd party help company for ORANGE. So, though my laptop I send off another message to ORANGE, which 3 days later I get a reply,
“The plan you purchased includes all of Europe except allowing incoming text and outbound calls to the US. WHAT? How crazy is that? OK FINE, can you change the plan back to the Holiday Traveler plan and I will pay the difference. NOPE! You have to forfeit the plan you have (without a refund) and buy a new plan. Will by this time I am NOT a happy traveler. The internet did work will so I just left the internet on and used my USA phone for everything. I had everything turned off for data roaming and in airplane mode, except for wifi calling. So, Weâll see how badly I get hit by ATT.
I have a trip coming up in DEC/JAN to Germany. I will just buy my sim card when I get into country. I found this to be cheaper and easier to use.
Other issues using this card. Your number is from France. Didnât think this would be an issue untilâ¦.. Parking is mainly paid for through apps just about everywhere. You create an account giving your phone number, email and credit card. Here was the problem I ran into. Because the number is a French number, most the app will not accept it with a email that is not from France. After working with about 8 different parking app companies directly I worked around this issue. If the phone was from any other country, it would not have been a problem, but something about the French number causes red flags.
I DO NOT RECOMMEND THIS CARD FOR ANY TRAVEL!
Yves Rathe –
Acheté sur Amazon et livré chez nous au Québec pour un voyage en France et en Espagne plus tard. Après avoir installé la carte SIM dans notre cellulaire une fois en France, notre téléphone à fonctionné partout ou nous sommes allés en France et en Espagne. Nous avions les appels et textos illimités et 20 G de données pour 2 semaines. Comme notre voyage s’est prolongé par la suite, nous avons pu facilement ajouter un mois supplémentaire à notre forfait pour 70 Euros à une succursale Orange sur place.
Fam Espi –
Super funcional, no hay necesidad de registrarlo, y la instalación de lo mas facil, solo hay que colocar el chip al llegar a tu destino y automáticamente te llega un mensaje de bienvenida, no tuve ningún problema con la red ya que siempre tuve Internet y sobre todo rápido, lo usé en ParÃs, BerlÃn, Grecia, Budapest, Roma y Madrid, cada vez que llegas a un paÃs diferente te manda mensaje con la actualización del consumido de datos que llevas, me alcanzó perfecto para 15 dÃas, 110% recomendable!!!!)
rh –
Produit conforme à celui vendu dans les magazins Orange, et beaucoup plus simple/rapide à recevoir chez-soi au lieu de faire le tour des boutiques pour trouver celle qui l’a en stock.
Amy L. Hubbell –
I know from past experience, I can get a cheaper SIM card if I land, go shopping and buy one, then follow the set up and activation, etc. This time, I had the phone number for the card in advance to give to my family and friends; I popped the SIM card into the phone while on the plane, and landed with full access. I had no connectivity issues during my trip but I was not far out of civilisation at any point. The data package was a great bonus.
Kindle Customer –
Inserted it on the flight and turned on when we landed in Paris. We traveled France, Slovenia and Italy and this card worked well in all places. There were a couple numbers back home that it didn’t work to send messages to, but most did, not sure why. Called tech support but it took a long time to get a response. By the time they answered, we had already moved on. Got a few spam calls on it.